Columbus County DSS Office

Family Support Services

Enables family units to remain intact and help the able-bodied to become self-sufficient.

Day Care Services for Children:
Provides protection, care and developmental experiences to low-income children in their own homes, the home of a caregiver, or in a day care facility.   Day Care is given primarily to support a family’s efforts to maintain employment and training.

Protective Payee Services:
Services to adults who are unable to manage their own resources or protect their own interests and have no family willing or able to serve as payee.

Services Intake:
Initiates clients into the service delivery system by assessing service needs, assisting with problem solving, providing counseling, information and referral.

Emergency Assistance:
Primarily assist families experiencing a crisis with shelter, utilities, prescription drugs, purchasing food and transportation.

Medical Transportation:
Provides transportation to and from medical providers for Medicaid recipients, the elderly, and disabled.

Work First Program:
Provides temporary short term financial assistance to low income families. The goal of the program is to enable the families to become self sufficient by actively participating in training or work related activities.

Child Support:
Locates absent parents, establishes legal obligations for absent parents to pay support, establishes paternity, monitors and enforces child support payments.

Food Assistance Program:
Provides supplemental food assistance to eligible persons and families.   By raising the levels of nutrition, this program helps safeguard the health and well being of low income households.

Low Income Energy Assistance Program (LIEAP):
A federally funded program that provides a one time payment to eligible low income households to help with the cost of fuel.

Medical Assistance for Families (Medicaid):
Assures basic medical care to low income families with children based on need, income, and resources.

Fraud Services:
Determines fraudulent intent, takes action to collect repayments, and when appropriate, initiates prosecution.

North Carolina Health Choice for Children:
A health insurance program to serve children from working families who earn too much income to qualify for Medicaid, but cannot afford private health insurance.
Adult Services

 

Assisting the elderly and disabled citizens in overcomimg the barriers to a healthy and satisfying life.

Aid to the Blind:
Assists the visually impaired in developing their maximum individual capacities and in becoming self sufficient.

Adult Day Care:
Supervises care in a licensed facility for less than 24 hours per day.    This service is to support the personal independence of disabled/older adults and to promote their social, physical and emotional well being.   DSS monitors facilities monthly to assure that care is provided in accordance with North Carolina Adult Day Care standards.

Domicillary Licensure:
Involves recruitment, licensure, relicensure and monitoring of rest homes and group homes.

Foster Care for Adults:
Helps locate suitable care for those adults who must be in a rest home or nursing home.

Adult Care Home Case Management:
The goal is to improve the overall quality of care for Special Assistance/Medicaid eligible residents of adult care homes.   The service provides additional support to those eligible residents who are seriously impaired and require more extensive assistance in order to have their needs adequately addressed.

Guardianship:
The legal guardian is responsible for finding and consenting to appropriate physical, mental, and medical treatment.  As general guardian the Director also provides financial management for the client.

Protective Services for Adults:
Provided to correct or prevent abuse, neglect, or exploitation of the elderly or disabled adults.

Medicaid for Adults:
Helps eligible elderly and disabled citizens access medical care.   Program helps adults remain in the community and pays cost for eligible citizens in nursing homes.

Special Assistance:
Supplements the cost of care to pay for rest home placement.
Family Services

Assist Families with problems and help children experience security and permanent homes.

Adoption Services:
Legally clear children for adoption, emotionally prepare older children for adoption, locate the best possible families, make adoptive placements and supervise placements.

Foster Care Licensure:
Licenses and supervises foster homes for children and provides training to foster parents to enable them to meet the needs of the children.

Foster Care Services:
Provides supervised twenty-four hour out of home care as needed by children who are in agency custody.

Protective Services for Children:
Services provided to children, their parents and/or caretakers in response to actual or suspected child neglect, physical abuse, sexual abuse, or exploitation.


Hours of Operation

Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday closed
Sunday closed
Phone: (910) 642-2800
Address: 40 Government Complex Road Whiteville, NC 28472
Website: Visit Website
Facebook Page: Facebook Page
Email: Contact

Columbus County DSS Office Mission Statement:

The Columbus County Department of Social Services will strive to alleviate distress among the people of the county by promoting the general welfare and safe guarding of children, the elderly and disabled adults from abuse and neglect. We will encourage self sufficiency and promote personal responsibility.*
* taken from the Columbus County DSS Office website

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