New Haven Resource Center DSS Field Office

DSS Office hours are Monday through Friday between 8:00 a.m. and 4:30 p.m.

Services include:
Connect to Work Program
Department of Rehabilitation Services
Energy Assistance
Families in Training
Food Pantries
Healthy Start
Human Resource Development Program
Housing Options for Seniors  
HUSKY Healthcare for UninSured Kids and Youth
HUSKY C - also Known as Medicaid for the Aged, Blind and Disabled
HUSKY D - also Known as Medicaid for Low-Income Adults
HUSKY (Medicaid) Coverage for Breast and Cervical Cancer
Jobs First
Medicaid Nursing Home Reimbursement
Nutrition Assistance Programs
State Administered General Assistance (SAGA)   
Temporary Family Assistance (TFA)
Welfare-to-Work (Department of Labor)
Women Infants and Children (WIC)

DSS Client Information Line & Benefits Center:

    1. Call 1-855-6-CONNECT (1-855-626-6632)
    (TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties)
    2. Follow the prompts to get the information you need
    Our new automated interactive voice response' telephone system will help DSS clients get the information you need without waiting to speak to an eligibility worker. You will also have the option of speaking to a worker, if you choose, during business hours.
    Please use this new, toll-free service instead of the local DSS numbers you have been using. This Client Information Line service is available 24/7. You can also connect directly to a worker in our Benefits Center by following the phone menu prompts, Monday through Friday, between 7:30 a.m. and 4:00 p.m. The Benefits Center is staffed with workers dedicated to answering your questions, processing change requests and providing you with information about other resources.

Phone: (855) 626-6632
Address: 50 Humphrey Street New Haven, CT 06513
Website: Visit Website
  • 2021-10-08

    I Need a Budget letter, what I’d be able to get them mailed to my home address?

  • 2023-05-22

    I’m working but my income is low and the landlord demanded money from me some rental money about $7878.94 which I didn’t pay, he has threatened me that's why I am looking for assistance so as not to be a victim. May you support me by increasing and reminding the food assistant? And the area and pace are not safe and I tried to move but can’t because of money, so my children can’t play around. I’m looking forward to hearing your response Thank you DSS card NO: 600890103049081129 Sending by Khalid Gindeel 493 Winthrop Avenue. New Haven. Zip code: 06511

  • 2024-02-07

    Yes you can walk in to apply but need to call the 18006connect # to ask any questions and wait 45 mins up to 3-4 hrs to get someone in the phone to speak with. So if you can go to an office and speak with anyone is better than phone service because they don't accept new applications over the phone.

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